​To ensure a smooth experience for all clients, please review the following policies before booking.

Deposits

All appointments requiring a deposit must be paid within 24 hours of booking to secure your appointment.

Deposits are non-refundable, but may be transferred one time to a rescheduled appointment if proper notice is given.

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Consultations & Complimentary Appointments

All consultations and complimentary appointments must be confirmed 24 hours prior to the scheduled time or they will be cancelled.

No-shows for these appointments will result in a $25 fee, which must be paid before any future bookings.

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Back-to-Back Bookings

If you have multiple appointments scheduled and do not attend the first, all remaining appointments that day will be automatically cancelled. No exceptions.

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Guests & Studio Etiquette

To maintain a relaxing and professional environment:

No guests are permitted in the studio.

Please keep cell phones on silent.

Remain in your vehicle until your scheduled appointment time.

This is your time to relax and unwind.

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Health Policy

If you are feeling unwell, please reschedule your appointment. We appreciate your consideration in helping us maintain a safe environment for everyone.

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Lash Policies

A minimum of 40% of lash extensions must remain to qualify as a fill. If less than 40% remains, a full set will be required.

We do not perform fills over another technician’s work. A removal and full set must be booked.

Natural lash health always comes first. We will only apply extensions that your natural lashes can safely support.

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Permanent Makeup (PMU) Policies

A third touch-up appointment (if needed due to over 50% fading or added strokes) is complimentary only within 6 weeks following your Perfecting Appointment.

Any appointments beyond 6 weeks will be charged the standard touch-up fee.

Colour boosts are recommended every 8+ months to maintain optimal results.

Clients returning after 2 years or more will be charged the full initial service fee.

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Cancellations & No-Shows

Cancellations made less than 24 hours before your appointment and no-shows will be charged 50% of the scheduled service.

All future appointments will be cancelled until outstanding fees are paid.

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Late Policy

Arriving more than 10 minutes late will result in a $10 late fee.

Arriving 15 minutes or more late will result in automatic cancellation of the appointment.

Please respect our time as we respect yours.

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Promotions & Discounts

Only one promotion or discount may be applied per appointment (this includes loyalty discounts).

Promotional appointments may be rescheduled once. Any additional changes will void promotional pricing.

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Payments

Foxywinks Beauty accepts all forms of payment.
Please note: debit and credit payments made in-studio are subject to applicable taxes.